Terms & Conditions

Last updated: December 12, 2025

Welcome to the website of Gem Builders. These Terms and Conditions outline the rules and guidelines for using our website, accessible at https://gembuilders.co.nz/

By accessing or using this website, you agree to comply with these Terms and Conditions in full. If you do not agree with any part, please discontinue use of the website. These terms are in place to ensure transparency and professionalism for both our visitors and Gem Builders.

Terminology

For clarity within these Terms and Conditions:

    • “Client,” “You,” and “Your” refer to any individual or entity using this website.

    • “Company,” “Ourselves,” “We,” “Our,” and “Us” refer to Gem Builders.

    • “Parties” refers collectively to both the Client and Gem Builders.

These terms govern your use of the website and engagement with Gem Builders services, in accordance with New Zealand law.

General Use of Website

This website provides general information about the building, renovation and construction services offered by Gem Builders. While we strive to keep information current and accurate, it is intended for general guidance only and does not constitute legal or professional advice.

Clients are encouraged to contact us directly for project-specific details, quotes and consultations.

Cookies

Our website uses cookies to enhance your experience. By continuing to browse, you consent to the use of cookies as outlined in our Privacy Policy. Cookies help us:

    • Improve site functionality

    • Analyse website usage

    • Offer a more personalised browsing experience

You may disable cookies in your browser settings, although some features may be affected.

Intellectual Property Rights

Unless otherwise stated, Gem Builders and/or its licensors own the intellectual property rights for all content on this website. All rights are reserved. You may view and use the material for personal reference, under the following conditions:

    • Do not republish, reproduce or sell content

    • Do not modify, rent or sub-license content

    • Do not redistribute content unless permission is clearly granted

User Comments and Contributions

Some parts of this website may allow clients to submit testimonials or comments. Gem Builders does not pre-screen these submissions, but we reserve the right to remove content that violates these Terms.

By submitting content, you confirm:

    • You own the rights to the content

    • The content does not infringe on third-party rights

    • The content is not unlawful, offensive or misleading

    • You will not use the site to post spam or promote illegal activity

Hyperlinking to Our Website

The following organisations may link to our website without prior written approval:

    • Government agencies

    • Search engines

    • News organisations

    • Online business directories

    • Accredited businesses

We may also approve links from:

    • Industry-related networks

    • Educational or non-profit organisations

    • Local community or trade platforms

Links must not mislead, offend or falsely suggest affiliation with Gem Builders.

iFrames

You may not frame any page of our website or alter its visual appearance without written permission.

Services and Engagement

All listed services including renovations, cladding, decks, fences, pergolas and new builds that are subject to formal agreement and site assessment. Timeframes may vary depending on project scope, materials, weather and client decisions. We commit to timely updates and communication.

Quotations and Pricing

Quotes are valid for a limited period and may be revised based on project changes. Pricing reflects current scope, materials and site conditions at the time of quotation.

Client Responsibilities

Clients agree to:

    • Provide accurate information and timely access to the site

    • Respond promptly to communication and decisions

    • Notify us of concerns or changes as early as possible

Delays or additional costs may result if these responsibilities are not met.

Company Responsibilities

Gem Builders is committed to:

    • Delivering work in line with New Zealand building standards

    • Maintaining health and safety at all times

    • Communicating clearly throughout the project

    • Respecting client property and minimising disruption

Liability and Warranties

To the extent permitted by New Zealand law:

    • Gem Builders is not liable for indirect or consequential damages from website use

    • Workmanship warranties are provided in accordance with industry standards

    • Continuous access to this website is not guaranteed

Nothing in these Terms excludes liability for negligence, fraud or misrepresentation.

Content Liability

We are not responsible for the content of external websites linking to ours. Any third-party links must not host misleading, illegal or inappropriate material.

Reservation of Rights

We reserve the right to request removal of any links or content relating to our website. Continued use implies acceptance of these Terms.

Disclaimer

All website information is provided “as is.” Gem Builders excludes all warranties and guarantees, to the fullest extent permitted by law.

This disclaimer does not:

    • Limit liability for personal injury or death caused by negligence

    • Limit liability for fraud or misrepresentation

    • Exclude any liability not permitted under applicable law

Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be handled under the jurisdiction of New Zealand courts.

Contact Us

If you have any questions regarding these Terms and Conditions, please reach out to us at https://gembuilders.co.nz/contact.

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